At bb88bb, we believe that gaming should always be a source of entertainment — never a source of stress, financial hardship, or harm. This page explains the tools, policies, and resources we provide to help every player in Bangladesh keep their gaming healthy, controlled, and enjoyable.
bb88bb is built around the principle that player wellbeing comes before profit. Every responsible gaming feature on this page is available to all players at no cost and takes effect immediately upon request — no waiting period, no fees.
Set a daily, weekly, or monthly cap on how much you can deposit into your bb88bb account. Once a limit is in place, it cannot be increased for 7 days — giving you a genuine cooling-off period before any change takes effect.
Take a structured break from bb88bb for 24 hours, 7 days, or 30 days with our time-out feature. You can also set a maximum session duration that will automatically log you out after your chosen period of continuous play.
If you feel that a short break is not enough, bb88bb offers a full self-exclusion programme. You can exclude yourself from the platform for a minimum of 6 months or permanently. During exclusion, all marketing communications to you will be suspended immediately.
Enable session pop-ups that remind you how long you have been playing and how much you have wagered during that session. Reality checks appear at intervals of your choice — every 30, 60, or 90 minutes — so you always stay aware of your activity without interrupting your enjoyment.
Our dedicated support team is available around the clock at Bangladesh Standard Time (UTC+6) to assist with any responsible gaming request — whether that is activating a deposit limit, initiating a self-exclusion, or simply talking through concerns about your play.
bb88bb is committed to providing a safe, fair, and transparent online gaming environment for all players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. We recognise that while the overwhelming majority of our players engage with our casino games, cricket betting, slots, live dealer tables, and fishing games purely for entertainment, a small number of individuals may develop a problematic relationship with gambling.
Our responsible gaming programme is not a legal formality — it is a genuine commitment embedded in how bb88bb operates. We invest in tools that give players real, meaningful control over their gaming activity. We train our support team to recognise indicators of at-risk behaviour and to respond with empathy and practical assistance. We enforce a strict 18+ age policy with no exceptions. And we never use dark patterns, manipulative bonus structures, or high-pressure tactics designed to encourage players to bet beyond their means.
bb88bb's responsible gaming philosophy can be summarised in three principles: play within your means, stay in control of your time, and reach out early if something feels wrong. Everything on this page is designed to support those three principles in practice.
bb88bb operates on a strict minimum age policy. All players must be 18 years of age or older to register an account, make a deposit, place a wager, or participate in any form of real-money gaming on the bb88bb platform. This policy applies without exception to all players in Bangladesh and any other jurisdiction from which bb88bb accepts registrations.
At the point of registration, all players are required to confirm that they are aged 18 or above. This declaration is part of the account creation process and is a binding representation. bb88bb reserves the right to request formal proof of age — such as a Bangladesh National Identity Card (NID), passport, or birth certificate — at any point during a player's account lifecycle, and particularly before processing any withdrawal request.
Where our verification processes raise a reasonable doubt about a player's age, bb88bb will immediately suspend the account, freeze any pending withdrawals, and require the submission of valid identity documents before the account can be reinstated. If a player is found to be under 18, the account will be permanently closed, all deposits will be returned, and any winnings accumulated during the period of underage play will be forfeited.
If you share a device or mobile phone with family members who are under 18, bb88bb strongly recommends the following steps to prevent underage access to the platform:
Problem gambling is not always easy to recognise — especially from the inside. Many people who develop a problematic relationship with gambling do not realise it is happening until the financial or emotional consequences become severe. The following warning signs may indicate that gambling has moved beyond entertainment and is beginning to cause harm.
Ask yourself the following questions honestly. If you answer "yes" to several of them, we strongly encourage you to use bb88bb's responsible gaming tools or contact our support team for guidance.
Do you find yourself spending more money on gambling than you originally planned, or more than you can comfortably afford?
Do you chase losses — continuing to bet in an attempt to win back money you have already lost during the same session or day?
Have you borrowed money, sold possessions, or used funds intended for essential expenses (rent, food, utility bills) to fund your gambling?
Do you feel restless, irritable, or anxious when you try to reduce or stop gambling, or when you are unable to access a gaming platform?
Have you concealed the extent of your gambling activity from family members, friends, or your partner — for example, hiding deposits or playing secretly?
Has gambling begun to affect your work performance, relationships, sleep, mental health, or your ability to meet everyday responsibilities?
Do you think about gambling frequently throughout the day, or do you use gambling as a way to escape problems, stress, or negative emotions?
Financial distress: Gambling with money set aside for rent, food, family expenses, or Eid savings is a serious warning sign that play has moved beyond entertainment.
Emotional dependence: Using gambling to cope with stress, loneliness, boredom, or anxiety — rather than as a leisure activity — is a pattern associated with problem gambling.
Loss of control: Repeatedly failing to stick to your own spending or time limits, even after making a conscious decision to do so, suggests gambling has become compulsive.
Relationship impact: Arguments with family or friends about gambling frequency or money spent, or withdrawing socially to spend more time gaming, are signs that need immediate attention.
bb88bb provides a comprehensive suite of responsible gaming tools that every player can access directly from their account settings or by contacting our support team. All tools are free, immediate, and cannot be overridden by promotional incentives or bonus terms. The following tools are available to all registered bb88bb players:
Set a maximum deposit amount per day, week, or month in BDT. Limit reductions take effect immediately. Limit increases require a 7-day cooling-off period before they become active.
Cap the maximum net loss you can sustain over a defined period. Once your loss limit is reached, your account will automatically prevent further wagers until the limit period resets.
Activate a short break from bb88bb for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended and you will not receive any promotional communications.
Set a maximum continuous play duration. When your session limit is reached, bb88bb will automatically log you out. You can choose intervals from 30 minutes to 8 hours per session.
Receive on-screen pop-ups at regular intervals showing your session duration, total wagers placed, and net result. Choose alert frequency of every 30, 60, or 90 minutes.
Permanently or temporarily exclude yourself from bb88bb. Available for periods of 6 months, 1 year, 5 years, or permanently. See Section 5 for full details.
Review a full, transparent history of your deposits, withdrawals, wagers, wins, and losses at any time from your account dashboard. Knowledge of your own patterns is the foundation of responsible play.
Unsubscribe from all bb88bb promotional communications instantly at any time. Opting out of marketing does not affect your access to the platform or any active bonus balances.
Self-exclusion is the most comprehensive responsible gaming tool bb88bb offers. When you self-exclude, your account is locked and you will be unable to log in, deposit, or place any wagers for the full duration of your chosen exclusion period. Self-exclusion is available in the following durations:
When a self-exclusion is activated on your bb88bb account, the following actions take place immediately and automatically:
For temporary self-exclusion periods (6 months, 1 year, or 5 years), bb88bb will not automatically reactivate your account when the exclusion period ends. You must make a deliberate, affirmative request to reopen the account by contacting our support team. Before reactivation, our team will ask you to confirm that you have reflected on your reasons for self-excluding and that you are confident you can engage with the platform responsibly going forward. We may also require you to complete a brief responsible gaming acknowledgement before your account is reinstated.
Permanent self-exclusion cannot be reversed under any circumstances. If you choose permanent exclusion, bb88bb will not entertain any request — however it is framed — to reopen the account.
To initiate self-exclusion, send an email to [email protected] from your registered email address with the subject line "Self-Exclusion Request — [Your Username]". State the duration of exclusion you are requesting. Our support team will acknowledge your request within 30 minutes and activate the exclusion within 1 hour, 24 hours a day, 7 days a week.
Setting financial limits is one of the most practical and immediately effective ways to keep gambling within a budget you are comfortable with. bb88bb's deposit and loss limit tools allow you to define hard boundaries on your spending before you begin a gaming session — removing the need to make difficult in-the-moment decisions when emotions are running high.
A deposit limit sets a maximum amount in Bangladeshi Taka (BDT) that you can add to your bb88bb account within a defined time period. You can set limits at three levels:
You can set multiple limit levels simultaneously — for example, a daily limit of ৳2,000 and a monthly limit of ৳20,000. When you reach any active limit, deposit attempts via bKash, Nagad, or any other payment method will be automatically declined until the relevant period resets.
Decreasing a limit takes effect immediately — the lower limit applies from the moment your request is processed by our support team. This ensures you can always tighten your financial controls without delay.
Increasing a limit is subject to a mandatory 7-day cooling-off period. The increase will not become active until 7 full days have elapsed from the time of the request. This cooling-off mechanism is designed to prevent impulsive limit increases made in the heat of a gaming session. During the cooling-off period, your existing (lower) limit remains in force.
A loss limit caps the maximum net amount you can lose within a defined period. Once your net losses reach the limit you have set, bb88bb will prevent further wagers until the limit period resets. Loss limits operate on the same daily, weekly, and monthly structure as deposit limits and are subject to the same cooling-off rules for increases.
Loss limits are particularly useful for players who deposit responsibly but sometimes find themselves placing increasingly large bets to recover losses during a session. By setting a loss limit in advance, you remove that temptation entirely and protect yourself from chasing behaviour.
If gambling has stopped being fun and has started to feel like a problem — for you or for someone you care about — the most important thing you can do is reach out for help. bb88bb's support team is your first point of contact, but there are also broader resources available to players in Bangladesh and internationally.
Our English-language support team is available 24 hours a day, 7 days a week at Bangladesh Standard Time (UTC+6). You can reach us at [email protected]. When contacting us about a responsible gaming concern, please use the subject line "Responsible Gaming — [Your Username]" so that your message is routed immediately to our dedicated player welfare team rather than the general support queue.
Our player welfare team can assist with all of the following at no cost and without judgment:
Problem gambling can be an isolating experience. Many people in Bangladesh who struggle with gambling feel shame or embarrassment about discussing it with family or friends. However, speaking openly with a trusted person in your life — whether a family member, a close friend, or a religious or community leader — is often one of the most effective first steps toward regaining control. You do not need to face this alone.
bb88bb encourages any player who is experiencing distress related to gambling to speak openly with people they trust, seek professional counselling where available, and use the responsible gaming tools on this page without delay. Early intervention consistently produces better outcomes than waiting until a problem has escalated.
bb88bb is here for entertainment — cricket betting, live casino, slots, and more. Keep it fun by using our responsible gaming tools and playing within your limits. 18+ only.